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At BoxWave, we strive for 100% customer satisfaction and consistently seek to improve our products and service. Due to the faith we have in all of our products, we offer the following customer satisfaction guarantee:
30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligible
for our 30-day money back return policy. Products may be returned for either a replacement or refund
within 30 days of the delivery date. Prior to returning the item(s), an RMA must be obtained from
BoxWave Customer Service. This RMA number must be present on the outside of the returned package.
Returns sent in without an RMA may be ineligible for a refund or exchange.
To receive a full purchase price refund or exchange, the returned product must be determined by
BoxWave Corporation to be in restockable condition. For a product to be considered restockable, it
must be in its original packaging and all parts and accessories must be in clean, unused, and undamaged
condition. The returned package must also include a valid RMA number as issued by BoxWave
Corporation.
If the returned package does not meet the above requirements, a restocking fee of up to 25% may
be charged. This fee will be determined based on the condition of the returned item(s). Once the
restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase
price.
Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect
or failure; (b)damage in transit; (c)mis-shipment; or (d)falsely advertised products as determined by
BoxWave Corporation. The reason should be noted when the RMA request is made, and must be
indicated in the RMA.
The following are exceptions to the general return policy and have specific return policy rules:
ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time
Software purchases are not returnable or refundable
Any "Final Sale" products noted as "No exchanges or returns on this item" are not returnable, refundable, or exchangeable.
Please note that all item returns are final. By returning an item (or items) back to us, you are agreeing
to the return policy terms and conditions listed above.
100-Day Warranty: All products purchased directly from BoxWave Corporation are covered by a 100-
day warranty against any manufacturer defects or failures. We will be glad to set up an exchange for
a replacement item within 100 days of the invoice date. Please submit the request via our Email Form
with a detailed description of the manufacturer defects or failures of the product(s) received.
With our smartphones carrying more germs per square inch than most other surfaces, the BoxWave FreshStart UV Sanitizer sterilizes one of the most prevalent sources of germs that you come into contact with on a daily basis. Using the same UV technology used in hospitals, water purification, and food preparation, the FreshStart UV Sanitizer safely eliminates 99.9% of the viruses and bacteria from your smartphone.
You take every precaution, such as washing your hands and cleaning things around us, to stay healthy. However, germs from every door knob, elevator button, restaurant menu, faucet handle, and anything else you touch gets transferred to your smartphone touchscreen when you or anyone else handles your phone. And unlike your hands, which can be washed frequently with soap and water, your phone is more difficult to clean.
The FreshStart UV Sanitizer provides you with an easy and manufacturer recommended method of cleaning your smartphone. It utilizes proven medical grade UV purification light without having to rely on any harmful chemicals that may be dangerous to you or your phone.
Within a matter of minutes, you can eliminate one of the most concentrated sources of bacteria and germs in your day-to-day life. It helps prevent you from catching the flu or cold virus, or getting sick from other harmful germs. Now you can have an added defense against germs to help you and those around you stay healthier!
Technical Specifications:
* Safety mechanism requires lid to be shut and button inside the FreshStart fully depressed before operation is enabled
* Operates on 3 AA batteries, alkaline/lithium batteries recommended for best use
* 4 minute operation time denoted by pulsing blue LED light, automatic shut off when done
* Fits most phones/electronics under 5.4 inches tall