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At BoxWave, we strive for 100% customer satisfaction and consistently seek to improve our products and service. Due to the faith we have in all of our products, we offer the following customer satisfaction guarantee:
30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligible
for our 30-day money back return policy. Products may be returned for either a replacement or refund
within 30 days of the delivery date. Prior to returning the item(s), an RMA must be obtained from
BoxWave Customer Service. This RMA number must be present on the outside of the returned package.
Returns sent in without an RMA may be ineligible for a refund or exchange.
To receive a full purchase price refund or exchange, the returned product must be determined by
BoxWave Corporation to be in restockable condition. For a product to be considered restockable, it
must be in its original packaging and all parts and accessories must be in clean, unused, and undamaged
condition. The returned package must also include a valid RMA number as issued by BoxWave
Corporation.
If the returned package does not meet the above requirements, a restocking fee of up to 25% may
be charged. This fee will be determined based on the condition of the returned item(s). Once the
restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase
price.
Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect
or failure; (b)damage in transit; (c)mis-shipment; or (d)falsely advertised products as determined by
BoxWave Corporation. The reason should be noted when the RMA request is made, and must be
indicated in the RMA.
The following are exceptions to the general return policy and have specific return policy rules:
ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time
Software purchases are not returnable or refundable
Any "Final Sale" products noted as "No exchanges or returns on this item" are not returnable, refundable, or exchangeable.
Please note that all item returns are final. By returning an item (or items) back to us, you are agreeing
to the return policy terms and conditions listed above.
100-Day Warranty: All products purchased directly from BoxWave Corporation are covered by a 100-
day warranty against any manufacturer defects or failures. We will be glad to set up an exchange for
a replacement item within 100 days of the invoice date. Please submit the request via our Email Form
with a detailed description of the manufacturer defects or failures of the product(s) received.
The introduction of the MacBook Air via Appleās TV commercial in January of 2008 taught us two things. One, Yael Naim's "New Soul" is a very catchy song. And two, a laptop was now thin enough to literally fit inside a Manila office envelope.
Almost four years later, thin netbooks and tablets have become the standard. Relive the beginning of a movement by enclosing your Samsung Galaxy S2, Epic 4G Touch in BoxWave's Manila Leather Envelope.
Aside from being a culturally iconic conversation piece, the Manila Leather Envelope also offers equally impressive qualities of protection and security.
The synthetic leather construction of the case protects against drops, spills, and scratches. You will also appreciate the soft fabric lining and reinforced corners; little details that go a long way toward peace of mind.
On the security front, the Manila Leather Envelope believes in a strategy of "hiding in plain sight." The authentic manila color, slim form-fitting design, and trademark red nylon string closure will surround your Samsung Galaxy S2, Epic 4G Touch in urban camouflage. Mission accomplished.
The Manila Leather Envelope from BoxWave: the Origin of a Movement.