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At BoxWave, we strive for 100% customer satisfaction and consistently seek to improve our products and service. Due to the faith we have in all of our products, we offer the following customer satisfaction guarantee:
30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligible for our 30-day money back return policy. Products may be returned for either a replacement or refund within 30 days of the delivery date. Prior to returning the item(s), an RMA must be obtained from BoxWave Customer Service. This RMA number must be present on the outside of the returned package. Returns sent in without an RMA may be ineligible for a refund or exchange.

To receive a full purchase price refund or exchange, the returned product must be determined by BoxWave Corporation to be in restockable condition. For a product to be considered restockable, it must be in its original packaging and all parts and accessories must be in clean, unused, and undamaged condition. The returned package must also include a valid RMA number as issued by BoxWave Corporation.

If the returned package does not meet the above requirements, a restocking fee of up to 25% may be charged. This fee will be determined based on the condition of the returned item(s). Once the restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase price.

Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect or failure; (b)damage in transit; (c)mis-shipment; or (d)falsely advertised products as determined by BoxWave Corporation. The reason should be noted when the RMA request is made, and must be indicated in the RMA.

The following are exceptions to the general return policy and have specific return policy rules:
  • ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time
  • Software purchases are not returnable or refundable
  • Any "Final Sale" products noted as “No exchanges or returns on this item” are not returnable, refundable, or exchangeable.
Please note that all item returns are final. By returning an item (or items) back to us, you are agreeing to the return policy terms and conditions listed above. 100-Day Warranty: All products purchased directly from BoxWave Corporation are covered by a 100- day warranty against any manufacturer defects or failures. We will be glad to set up an exchange for a replacement item within 100 days of the invoice date. Please submit the request via our Email Form with a detailed description of the manufacturer defects or failures of the product(s) received.

Let us know what you think about the InstaSync Standard!

product code: bw-6-0

InstaSync Standard

Automatically HotSync your data when you plug your Palm into a cable or cradle! Bring the next level of convenience to your miniSync!

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  detailed description  


  • InstaSync intelligently detects a connection and begins a HotSync automatically!
  • Easily start a HotSync on your PalmOS handheld manually or automatically
  • User customizable time delay before InstaSync begins a HotSync
  • Bring the next level of convenience to your miniSync!

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    DirectSync Cable

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    Software Description

    Bring the Next Level of Convenience to Your miniSync!

    What is InstaSync™?

    Having the miniSync is already so convenient, but wish there was a way to easily start a HotSync?  Now you can save yourself the time and hassle of finding the HotSync application!

    Installing InstaSync™ on your PalmOS device will enable it to automatically detect a connection and start a HotSync immediately, or at your desired time interval!

    How Do You Use InstaSync™?

    To Enable or Disable InstaSync™ - To enable or disable InstaSync™, toggle the On/Off switch.

    Adjustable InstaSync™ Countdown Timer - You can set a time delay before you would like InstaSync™ to begin.  Click on the arrow (drop-down menu) to show the InstaSync™ timer options.  When your PalmOS is connected to miniSync or inserted into its cradle, InstaSync™ will begin the countdown to the interval that you've selected.

    You can also set the InstaSync™ timer to "Immediate" to start a HotSync as soon as your PalmOS device is connected!

    To Begin a HotSync at Anytime - You can begin a HotSync at any time on the InstaSync™ screen.  Just click on the "Sync Now" button and a HotSync will begin immediately.

    To Cancel the HotSync - When InstaSync™ begins a countdown, press "Stop" button to cancel the HotSync.

    System Requirements

    Operating System - Palm OS v4.0 or later.  (Not compatible with Handspring Treo 600/650 and Samsung i500)

    Memory - 30KB of free Palm memory

    How to Install / Register

    Step 1 - Download the trial version of InstaSync™

    Step 2 - Purchase InstaSync™

    Step 3 - Register InstaSync™ by following the instructions listed in your order confirmation email.