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At BoxWave, we strive for 100% customer satisfaction and consistently seek to improve our products and service. Due to the faith we have in all of our products, we offer the following customer satisfaction guarantee:
30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligible
for our 30-day money back return policy. Products may be returned for either a replacement or refund
within 30 days of the delivery date. Prior to returning the item(s), an RMA must be obtained from
BoxWave Customer Service. This RMA number must be present on the outside of the returned package.
Returns sent in without an RMA may be ineligible for a refund or exchange.
To receive a full purchase price refund or exchange, the returned product must be determined by
BoxWave Corporation to be in restockable condition. For a product to be considered restockable, it
must be in its original packaging and all parts and accessories must be in clean, unused, and undamaged
condition. The returned package must also include a valid RMA number as issued by BoxWave
Corporation.
If the returned package does not meet the above requirements, a restocking fee of up to 25% may
be charged. This fee will be determined based on the condition of the returned item(s). Once the
restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase
price.
Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect
or failure; (b)damage in transit; (c)mis-shipment; or (d)falsely advertised products as determined by
BoxWave Corporation. The reason should be noted when the RMA request is made, and must be
indicated in the RMA.
The following are exceptions to the general return policy and have specific return policy rules:
ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time
Software purchases are not returnable or refundable
Any "Final Sale" products noted as "No exchanges or returns on this item" are not returnable, refundable, or exchangeable.
Please note that all item returns are final. By returning an item (or items) back to us, you are agreeing
to the return policy terms and conditions listed above.
100-Day Warranty: All products purchased directly from BoxWave Corporation are covered by a 100-
day warranty against any manufacturer defects or failures. We will be glad to set up an exchange for
a replacement item within 100 days of the invoice date. Please submit the request via our Email Form
with a detailed description of the manufacturer defects or failures of the product(s) received.
Are you feeling restricted with short charging cables? Having to stand RIGHT NEXT TO the power source while you use your Samsung Galaxy S2, Epic 4G Touch can get old and have you feeling strapped. Get BoxWave’s DirectSync (15 ft) Cable and be set free!
Boasting a SUPER LONG 15 feet length, the DirectSync (15 ft) Cable can reach just about any corner of your room, your bed, and even other rooms!
The DirectSync Cable combines SYNCHRONIZATION AND CHARGE capabilities into a single durable, standard, low-cost cable for your Samsung Galaxy S2, Epic 4G Touch! Its dual function design makes traveling convenient!
The DirectSync (15 ft) cable, because LENGTH MATTERS
LONG: Super Long 15 foot cable to reach any corner of your room or car
STRONG: Made with durable polyurethane material suitable for any setting. Heavy-duty rubber strain reliefs on both connector ends prevent cables from fraying
📏 [LONG] Super Long 15 foot cable to reach any corner of your room.
💪 [STRONG] Made with durable polyurethane material for any setting. Heavy-duty rubber strain reliefs on both connector ends prevent cables from fraying